In most of the cases, at an organisation level, the cost of acquisition is higher than the cost of retention. At an organisational level, attrition costs a lot to the company. It adds a lot of costs like recruitment, skillset training, domain training, time for on the job skill development, losing resources to competitors(poaching). It is always present in IT industry, and that is business.
I believe there is lot of unnecessary attrition than what actually it has to be in this industry. I say it as unnecessary attrition, thinking from employer's end, atleast it should be 4-5% less than the actual figures. It adds to a lot of corporate costs, especially in an employee-intensive organisation.
May 8, 2008
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